What Challenge Did They Have?
Complaints were flying in daily. The subsidiary business was creating serious operational challenges.
For decades, the main company had run smoothly, but this recent side venture was draining time, resources, and focus. They reached out to us for a full business review from top to bottom and to recommend next steps that would improve efficiency and streamline operations.
How Did We Solve It?
We stepped in to conduct a detailed analysis. On the financial side, we focused primarily on operating costs despite significant capital expenditures for assets such as vehicles. We also analyzed the impact of reputation damage and administrative costs. This included handling complaints, staff issues, and their inability to collect payment.
After our review, the solution was clear: close the underperforming subsidiary, refocus on the core services, and sell off unnecessary assets. By doing so, they could reallocate resources to proven revenue streams, leverage virtual assistance to streamline operations. The side business had become a costly distraction, damaging their reputation and eroding profitability, but since they moved on this quickly, this decisive move reversed that trend.