Have questions? We’ve got answers.
At WCDI, we know choosing the right virtual assistant support is an important step for your business. Our FAQ section covers the essentials – from how our North America-based virtual assistants work within your time zone, to the types of operations and remote assistance we provide. Whether you’re curious about onboarding, communication, or what makes us different, you’ll find clear, straightforward answers here to help you make the best decision for your business.
Your virtual assistant can customize their work to fit your needs. We can handle any of the services outlined on our Services page. If you need something that isn’t listed, just let us know – chances are, we can do it!
We can start faster than you think! Once we have our kickoff call and agree on the scope of work, we start as soon as the very next day!
Our consultation includes a 60-minute meeting to learn about you, your business, and what you need help with. We will discuss your budget and a timeline. Then we will follow up with the scope, pricing, contract, and a list of items we need from you (including logins etc.)
Our pricing is based on time and the specific work you need done. We can work within your budget to start, and you can always upgrade to more time later!
Yes. Unlike other companies, we can support you or your whole team! Our packages are based on the number of hours you want dedicated to your support, not on who needs assistance. We also offer à la carte work, including short-term support for an upcoming event, editing or copywriting, or one-time tasks like planning your event, preparing for a tradeshow, or completing an inbox triage.
The commitment ranges, but for our longer-term support packages, we work in 3-month increments. After that time, we meet to discuss how it is working, and if anything needs to change. You can also cancel anytime with 30 days’ notice. If you just need a one-off task, we can provide a quote with no long-term commitment.