Only a few days after we started working together, a new client had to step away unexpectedly for surgery. There was no time for a formal handover or to get to know each other’s working styles. Yet her business still had deadlines, clients to update, and two big projects tied to upcoming annual board meetings.
Kept a client’s business running during emergency leave – high-priority projects delivered on time with zero disruption.
Impact: Critical projects delivered on time while the client recovered from unexpected surgery — no missed deadlines, no lost reputation.
Just days after onboarding, a client had to step away unexpectedly for surgery. There was no time for a formal handover or to get to know each other’s working styles. We hadn’t even had time to fully get set up when she asked me to keep her business running in her absence. That meant jumping in cold, with no prior contact with her associate to handle communications, projects, and deadlines. Not to mention two big projects tied to upcoming annual board meetings.
We jumped in right away, coordinating with her associate (whom we’d never met) and learning an unfamiliar platform on the fly.
We kept client communications flowing, met every deadline, and delivered both high-priority projects exactly as promised.
The best part? Our client could focus on her recovery, knowing her business was in good hands. Nothing slipped through the cracks, and her reputation stayed rock-solid.
Because sometimes, business doesn’t go according to plan – but with the right support, it doesn’t have to fall apart either.
The client returned to find her business exactly where she left it – deadlines met, operations intact, and peace of mind knowing nothing had slipped.