Outsourced Social Media That Built Credibility and Engagement

Outsourced Social Media That Built Credibility and Engagement Client: MSP Company in Calgary, AB Created a professional, consistent brand presence online – engaging existing customers, attracting talent, and building credibility. What Challenge Did They Have? Despite 25 years in business, this company had zero online presence. They had recently updated their logo and website through a marketing agency, but without an internal marketing team, they couldn’t fully leverage the changes. How Did We Solve It? We stepped in as their outsourced social media department. Working with their marketing agency, we learned their updated brand voice, developed a content calendar, and created on-brand posts. We also engaged with clients, industry peers, and potential hires to build visibility. Outcome Within months, they had a polished, consistent presence that reflected their culture, supported recruitment, and increased recognition among potential clients.  Let’s Chat About How We Can Support You Next Case Study: Streamlining Operations

Hire a Virtual Assistant to Boost Productivity & Growth

What Is A Virtual Assistant & What Does A VA Do? Your to-do list is overflowing, your email inbox is a disaster, and you haven’t touched that big-picture project in months. That’s when people start asking me: What is a virtual assistant anyway?” People are used to assistants in the old-fashioned way – like in the movies where they run around town for coffee or dry cleaning. Or type like they did when my mom was a “secretary”.  It’s changed so much in recent years.  Originally stuck in the office, we now know that work can be done anywhere. For many people, working from a home office is not only as effective, but it can also be more productive. It also means less overhead and better access for you. What can the virtual assistant do? The modern virtual assistance company, like We Can Do It Virtual Services, provides a wide range of services to clients. We are university-educated, experienced business administrators, operations managers, and business owners. Not all virtual assistants are the same.  Some are limited in skill and experience, some are overseas and have limited services they can offer.  The modern virtual assistance company, like We Can Do It Virtual Services, provides a wide range of services to clients. We are university-educated, experienced business administrators, operations managers, and business owners. Our services are tailored to your business.  They can range from inbox management and triage, calendar management and scheduling, to project and operations management.  We can run your social media, keep up your books, manage and track KPIs, plan your client event or tradeshow, and maintain your books. We are comfortable with technology, can streamline processes, create your SOPs, and build automations. Essentially, virtual assistants, or remote administration, will do the behind-the-scenes work so you can focus on the key growth points of your business. Why Hire a Virtual Assistant? Simply put: a VA gives you back your time Whether it is draining your time, energy, focus, or creativity, we can take it over.  Now, we are not just task doers; we are your partners in running the business. Trained, experienced, and ready to go. This allows you to focus on the things that grow your business. That visionary side that drove you to start the business in the first place. Because we know you did not get into this business to manage email or create spreadsheets. By outsourcing to a virtual assistant, you: Free up hours each week so you can do more for your business Reduce stress and decision fatigue, especially with the day-to-day tasks Improve productivity and efficiency. Now you can do the high-level work needed Get expert support without the cost or management of a full-time employee What can your virtual assistant do? First, let’s chat about your business and how we can help Then, if we are a good fit, we can get started. No long-term commitment, either. Is Your Investment Worth It? I encourage you to review our guide: The Cost of Doing it All: How to Calculate the ROI of a Virtual Assistant

Streamlining Operations: Turning Complaints Into an Opportunity for Growth

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Streamlining Operations: Turning Complaints Into an Opportunity for Growth Client: Asphalt Sealing Service, in Mississauga, ON What Challenge Did They Have?Complaints were flying in daily. The subsidiary business was creating serious operational challenges. For decades, the main company had run smoothly, but this recent side venture was draining time, resources, and focus. They reached out to us for a full business review from top to bottom and to recommend next steps that would improve efficiency and streamline operations. How Did We Solve It?We stepped in to conduct a detailed analysis. On the financial side, we focused primarily on operating costs despite significant capital expenditures for assets such as vehicles. We also analyzed the impact of reputation damage and administrative costs. This included handling complaints, staff issues, and their inability to collect payment. After our review, the solution was clear: close the underperforming subsidiary, refocus on the core services, and sell off unnecessary assets. By doing so, they could reallocate resources to proven revenue streams, leverage virtual assistance to streamline operations. The side business had become a costly distraction, damaging their reputation and eroding profitability, but since they moved on this quickly, this decisive move reversed that trend. Let’s Chat About How We Can Support You Next Case Study: Virtual Assistance For Consulting

Reliable Business Support for HR Consultant in Crisis

Office teamwork with two people reviewing documents and using a laptop

Business Continuity When It Mattered Most Client: HR Consultant Firm in Calgary, AB  Only a few days after we started working together, a new client had to step away unexpectedly for surgery. There was no time for a formal handover or to get to know each other’s working styles.  Yet her business still had deadlines, clients to update, and two big projects tied to upcoming annual board meetings. Stepping In When it Mattered Most Kept a client’s business running during emergency leave – high-priority projects delivered on time with zero disruption. Impact: Critical projects delivered on time while the client recovered from unexpected surgery — no missed deadlines, no lost reputation. What Challenge Did They Have? Just days after onboarding, a client had to step away unexpectedly for surgery. There was no time for a formal handover or to get to know each other’s working styles. We hadn’t even had time to fully get set up when she asked me to keep her business running in her absence. That meant jumping in cold, with no prior contact with her associate to handle communications, projects, and deadlines. Not to mention two big projects tied to upcoming annual board meetings. How Did We Solve It? We jumped in right away, coordinating with her associate (whom we’d never met) and learning an unfamiliar platform on the fly.  We immediately established communication with the client’s associate and gathered all necessary information to prioritize deadlines. While learning the unfamiliar platform on the fly Coordinated project timelines to ensure no commitments were missed. Took ownership of communications to maintain client trust and transparency. Completed both high-priority projects on schedule, despite the steep learning curve. We kept client communications flowing, met every deadline, and delivered both high-priority projects exactly as promised. The best part? Our client could focus on her recovery, knowing her business was in good hands. Nothing slipped through the cracks, and her reputation stayed rock-solid. Because sometimes, business doesn’t go according to plan – but with the right support, it doesn’t have to fall apart either. Outcome The client returned to find her business exactly where she left it – deadlines met, operations intact, and peace of mind knowing nothing had slipped. Let’s Chat About How We Can Support You Next Case Study: Corporate Training