How Strategic VA Support Elevated a Corporate Training Experience

Client: Corporate Trainer in Hamilton

Who They Are
Our client was a coach and instructor who worked with large businesses, particularly financial institutions, helping their teams improve their presentation skills. Their focus is on transforming dry, data-heavy material into engaging, impactful presentations that connect with audiences.

What Challenge Did They Have?
They were booked to deliver a major event in Toronto and needed a virtual assistant near Hamilton. The challenge? Juggling presentation decks, manuals, printed materials, attendee prep, and post-event follow-up—all while staying focused on the actual training. They couldn’t afford last-minute hiccups or missed details.

How We Stepped In
That’s where we came in. Our role was to make sure everything behind the scenes ran smoothly and on time. We immediately got to work.

• Polished, edited, and finalized all presentation documents and manuals.
• Sent edits to the designer and updated and reorganized files
• Created and printed certificates of completion for the course
• Sent out pre-event instructions, to do lists and agendas to attendees
• Coordinated with the local printer, double-checking every detail before arranging delivery to the venue.
• Sorted itineraries, coordinated on-site meals, and event setup details.
• After the event, we collected and summarized attendee feedback, updated their CRM and mailing list, and sent out professional follow-up documents to participants and key contacts.
• Coordinated debrief with key personnel and sent pre-meeting presentations and updates

The Outcome
The client walked into the event confident that every detail was handled. Their materials looked sharp, their logistics were seamless, and follow-up with attendees was timely and polished. The result? A successful event that left a strong impression, without the overwhelm of managing it all themselves.